Staff and access
Add permanent staff, agency/bank staff, PIN access, role permissions and NFC identifiers.
SecureObs training
Manager route: set up the ward, staff and governance safely.
A practical guide for managers and senior staff configuring SecureObs, adding permanent or agency staff, setting ward modules, monitoring sync and keeping the service audit-ready.
What managers need to know
Ward setup
Control which modules are available on each ward, including NEWS2, medication, TESO and security checks.
Governance
Review sync status, session timeout, audit-sensitive settings and feature visibility across the service.
Manager route
Sign in with manager access
Use NFC or STAFFCODE/PIN and confirm the correct site and ward before making any setup changes.
Open settings
Review the ward identity, observation interval, session timeout and enabled feature modules.
Add or update staff
Set role, ward access, prescribing permission if appropriate, active status and NFC tag details.
Configure rota and shift cover
Assign nurse in charge, medication nurse and enhanced observation cover so the ward knows who owns each task.
Monitor sync and safety
Check any queued uploads, review unresolved incidents and make sure staff understand the local escalation route.
Feature switches explain what staff can see
SecureObs can be made as focused or as fully featured as the site needs. If a feature is off, staff should understand that it has been disabled for that ward, not that the app is broken.
- Turn on only the modules needed by the ward.
- Keep session expiry aligned with local governance.
- Check staff role permissions before giving access.
- Use the NFC tag writer when issuing permanent staff tags.
Manager safety reminders
Do not give staff access under another person’s login or role.
If sync issues remain unresolved, treat this as an operational risk and escalate.
Need the printable version?
Use the Word manual for induction packs, local training or staff sign-off.