Support

SecureObs Support

SecureObs is currently a prototype and demonstration application. For demo access, installation help, NFC card testing, or app feedback, contact the SecureObs project lead through your local implementation team.

Common Support Areas

• Android installation and Play Store testing access
• NFC staff card scan testing
• Ward settings, shift cover, and rota configuration
• NEWS2, general observation, and enhanced observation workflow feedback
• Backend API and Trust SQL integration planning

Before Reporting an Issue

• Confirm the device is an Android tablet with NFC enabled if testing card login.
• Confirm the app build is the latest SecureObs preview build.
• Note the ward, screen, patient demo record, and time the issue occurred.

A named support email address should be added here before the Play Store listing is submitted for wider testing.